Cookies and Privacy:
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1 What information do we collect?
We may collect, store and use the following kinds of personal information:
a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
b) any other information that you choose to send to us;
A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and remember your website preferences between page requests. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
3 Using your personal information
We may use your personal information to:
a) enable your use of the services available on the website;
b) send you email notifications which you have specifically requested;
c) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, d) where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
e) deal with enquiries and complaints made by or about you relating to the website;
In addition, we may disclose your personal information:
a ) to the extent that we are required to do so by law;
b) in connection with any legal proceedings or prospective legal proceedings;
c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5 International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
6 Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7 Policy amendments
8 Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
the payment of a fee (currently fixed at £25.00);
the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by using the contact details below. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
9 Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
10 Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
12 Data controller
The data controller responsible in respect of the information collected on this website is Herefordshire Lore.
We collect information about you during the download process on our website. This information may include, but is not limited to, your name, email address, credit card/payment details (not required for free downloads) and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
- Send you important account/order/service information
- Respond to your queries, refund requests, or complaints.
- Process payments (if made) and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.
- Additionally we may also collect the following information:
- Location and traffic data (including IP address) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
- Product pages visited and content viewed while your session is active.
- Your comments and product reviews if you choose to leave them on our website.
- Account email to allow you to access downloads and receive receipts.
- Allow us to contact you via email so that we can provide you with updates of new publications that are available.
We use a contact form and use the email address firstname.lastname@example.org so that you are able to contact us.
Replies are usually from the editor of In Our Age Magazine, however from time to time replies may come from one of our other volunteers.
- We retain your messages including your email address so that we have a record of your query or information that you have provided.
- This information is kept within our online webmail system and a may be forwarded to other mail systems.
- If you require your information to be deleted, please contact us.